Legrand Care International

Digital telecare solutions

The pioneering benchmark in remote telecare

Digital telecare solutions

Digital telecare systems for more time and space to provide care

Telecare is remote care for older and retired people within their own home. The growing number of older people in our society will make this kind of health care increasingly important.

People living alone want the security of a reliable telecare system. For this purpose, aid organizations need solutions that function simply and require as little time and space as possible in terms of technical support.

After years of development, NOVO has the most advanced technology for telecare and care services platforms. Thanks to our engineers’ commitment, NOVO offers benefits being the perfect match for all users and great new functionalities for optimizing service provider´s work.

With the introduction of the digital telecare system NOVO, NEAT has created a groundbreaking standard that gives everyone involved a good feeling with the greatest possible comfort and individual service. All NEAT telecare systems of the NOVO family can be managed remotely via the Internet. Employees gain valuable time and can devote themselves more to their actual task of care and support. With the various telecare devices of the NOVO family, NEAT also offers a reliable and proven solution for every situation and every connection.

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Download more knowledge now

You would like to get more specific information about the NOVO telecare solution? Here you can find our brochure for download.
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Well informed about all products

In our complete brochure, you will find the complete overview of the comprehensive NEAT product range with numerous additional information and details.

NOVO and CMP: Telecare management at any time and from anywhere

With the Care Management Portal CMP and the digital home emergency call system NOVO you can solve the constantly growing requirements in the home emergency call area. You gain more time for your core tasks and for human interaction.

Top reliable telecare with remote management

With the various devices of the NOVO family, NEAT has created an individually adaptable and future-proof standard for digitaltelecare systems. These digital telecare systems are always connected to the Internet via the Care Management Portal (CMP) and can thus be managed and controlled remotely.

NOVO combines network capability, simple operation and reliable security with functional design and can be easily integrated into any ambience and care situation.

Click here to go directly to the NOVO family...

CMP: Always everything in view

The Care Management Portal (CMP) is a web-based application in the NEAT CARE Cloud for managing your NOVO telecare systems. You can access the individual telecare devices at any time and from anywhere, e.g., to program them efficiently via remote configuration or to check the current status.

You can choose from the three license packages BASIC, Premium and GOLD according to your needs and thus comfortably and quickly benefit from the advantages of remote management of your telecare devices.

Click here for more information about the CMP...

NOVO and CMP at a glance

Just in case

People who live alone at home also need the greatest possible security in the event of an emergency. Here, too, our telecare systems in combination with SMILE FALL are a maximum reliable solution.

The fall detector reports falls automatically and can alternatively be triggered manually; sophisticated sensor technology avoids false alarms.

To the SMILE FALL detector...

Safe at any time

Especially when bathing or showering, the portable radio transmitter SMILE is not always at hand. With the PUSH call button and the PULL pull-cord button, NEAT telecare also offers a suitable solution for this requirement.

Just one example of many of how our telecare systems with numerous radio transmitters specifically meet every care requirement.

To the PULL call switch...

Solution for dementia patients

Whether with the D-POS dementia system, the DOOR alarm or the PIR II motion detector: NOVO telecare systems offer various options for effective and safe care of dementia patients.

The SMILE ID portable radio transmitter with activity control and RFID position data is also a useful addition.

To the dementia solution...

Tried and tested many times and versatile in use

NEAT telecare systems: All advantages at a glance

Clear focus

Your employees can concentrate more on their actual tasks thanks to the digital remote management of the carephone.


All NOVO carephones are connected to the Internet and can therefore be managed and controlled remotely.

More overview

The user interface of our Care Management Portal provides a quick overview of the status of the individual telecare systems.

Easily expandable

With our comprehensive product range, you can continuously add further functionalities to the NOVO telecare system to meet new requirements.

Flexible integration

The NOVO telecare system fits into a wide range of care situations and environments and offers the greatest possible comfort.

Maximum reliable

With the different variants of the NOVO family, the NOVO telecare system always provides a reliable connection and the best voice quality.

Telecare products from NEAT at a glance

At home, outpatient or inpatient, the NOVO telecare system is expandable and scalable with numerous radio transmitters and further options. We will be happy to advise you on your requirements.

NEAT Telecare System: Versatile and Flexible

With NEAT's extensive product range, the NOVO telecare system can be expanded for a wide variety of situations and possibilities exactly according to customer-specific requirements. Contact us, we will be happy to advise you on your customized solution.
All products related to NOVO

Questions and answers about the NOVO telecare system

In these FAQs we have summarized the most important information about the NOVO telecare. We would also be happy to advise you in detail in a personal conversation.
Do I need a landline telephone connection for NEAT telecare solutions?
Are NEAT telecare solutions compatible with my telecare centers?
Why can I save time and money with NEAT telecare solutions?
How much does it cost to use the Care Management Portal (CMP)?
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