CYBERSECURITY FOR CONNECTED PRODUCTS

Users are more and more concerned about their privacy and their data’s security. As a smart home devices manufacturer, protecting them is our responsibility. This protection should be considered by every company in the field to give users the best product and experience.

To report a security issue or privacy requests, please click here.

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Privacy Policy

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Following the principles of legality, loyalty and transparency, we make this Privacy Policy available to you.

Who is responsible for the processing of your data?

LEGRAND GROUP ESPAÑA, S.L.
CIF: B78664174
REGISTERED OFFICE: C/HIERRO 56, 28850 TORREJÓN DE ARDOZ, MADRID

External DPO (Data Protection Officer):
GRUPO ADAPTALIA LEGAL-FORMATIVO S.L., 91 553 34 08, legal@grupoadaptalia.es

For what purpose do we treat your personal data?

At LEGRAND GROUP ESPAÑA S.L. we process the information you provide us with in order to manage the contractual relationship that binds us, manage the sending of the information you request, provide interested parties with offers for our services and/or products of interest, manage your application and/or manage your subscription to our newsletter.

How long will we keep your personal information?

Your data will be kept the minimum time necessary for the proper provision of each of the services offered, as well as to meet the responsibilities that may arise from it and any other legal requirement.

What is the legitimacy for the treatment of your data?

The legal basis for the processing of your personal data may be the execution of a potential and/or signed contractual relationship in the event that you contract any of our services, the legitimate interest or the consent of the interested party in the event that they request information from us. The data we request from you are adequate, pertinent and strictly necessary and in no case are you obliged to provide them to us, but failure to provide them may affect the purpose of the service or the impossibility of providing it.

To which recipients will your data be communicated?

LEGRAND GROUP ESPAÑA S.L. will not communicate your data to any third party, unless expressly informed of this.

What are your rights when you provide us with your data?

The data protection rights held by the data subjects are:

• Right to request access to personal data concerning the interested party

• Right of rectification or deletion

• Right of opposition

• Right to request limitation of your treatment

• Right to data portability

The owner of the personal data obtained (the data subject), may exercise their rights of protection of personal data by sending a written communication to the registered office of LEGRAND GROUP ESPAÑA, S.L. or to the e-mail enabled for this purpose, dp-spain@neat-group.com. LEGRAND GROUP ESPAÑA, S.L will communicate with the applicant through the email, telephone or address available in order to verify the identity of the applicant and the authenticity of the request, except for requests to cancel commercial communications, for which the simple request will suffice.

You can find more information about your rights and model forms on the website of the national control authority, Spanish Agency for Data Protection, hereinafter, AEPD, www.agpd.es

Can I withdraw the consent?

You have the possibility and the right to withdraw the consent for any specific purpose granted at the time, without affecting the legality of the treatment based on the consent prior to its withdrawal.

Where can I claim in case I consider that my data is not treated correctly?

If any interested party considers that their data is not being processed correctly by LEGRAND GROUP ESPAÑA S.L., they can direct their complaints to the email address dp-spain@neat-group.com or es-tor-sm-protecciondatos@legrandgroup.es and, if they later consider it appropriate, to the corresponding data protection authority, the AEPD being the one indicated in Spain, agpd.es

Security and update of your personal data

In order to safeguard the security of your personal data, we inform you that LEGRAND GROUP ESPAÑA, S.L has taken all necessary technical and organizational measures to guarantee the security of the personal data provided. All this to avoid alteration, loss, and / or treatments or unauthorized access, as required by the regulations, although absolute security does not exist.

It is important that, in order for us to keep your personal information updated, you inform us whenever there is a change in them.

Confidentiality

LEGRAND GROUP ESPAÑA, S.L informs you that your data will be treated with the utmost zeal and confidentiality by all personnel involved in any of the phases of treatment.