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Users are more and more concerned about their privacy and their data’s security. As a smart home devices manufacturer, protecting them is our responsibility. This protection should be considered by every company in the field to give users the best product and experience.

To report a security issue or privacy requests, please click here.


Privacy Policy

Privacy Policy (Legrand Care France / Intervox)

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Privacy Policy (Legrand Care Sweden / Neat Electronics AB)

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Privacy Policy (Legrand Care Spain), read text below:

Following the principles of legality, loyalty and transparency, we make this Privacy Policy available to you.

Who is responsible for the processing of your data?

CIF: B78664174

External DPO (Data Protection Officer):

For what purpose do we treat your personal data?

In LEGRAND GROUP ESPAÑA, S.L. We treat the information you provide us with the purpose of informing you about aspects related to our activity to maintain the relationship that binds us, to send the information you request through the web or by email (or by any other means ), and we will also use other browsing information to improve our online services and offer more personalized services.

How long will we keep your personal information?

Your data will be kept the minimum time necessary for the proper provision of each of the services offered, as well as to meet the responsibilities that may arise from it and any other legal requirement.

What is the legitimacy for the treatment of your data?

The legal basis for the processing of your personal data may be the execution of a potential contractual relationship and / or subscribed in case you hire one of our services, the legitimate interest or the consent of the interested party in case you request the information . The information that we request is appropriate, pertinent and strictly necessary and in no case are you obliged to provide it to us, but its failure to communicate may affect the purpose of the service or the impossibility of providing it.

To which recipients will your data be communicated?

LEGRAND GROUP ESPAÑA, S.L may transfer its data to other Group companies such as Neat GmbH, Neat Electronics AB and Legrand, who will maintain the same obligations and perform the treatment for the same purposes. Likewise, we inform you that your data will not be transferred to other third parties not informed, except in the cases provided by law or express data subject consent.

What are your rights when you provide us with your data?

The data protection rights held by the data subjects are:

• Right to request access to personal data concerning the interested party

• Right of rectification or deletion

• Right of opposition

• Right to request limitation of your treatment

• Right to data portability

The owner of the personal data obtained (the data subject), may exercise their rights of protection of personal data by sending a written communication to the registered office of LEGRAND GROUP ESPAÑA, S.L. or to the e-mail enabled for this purpose, LEGRAND GROUP ESPAÑA, S.L will communicate with the applicant through the email, telephone or address available in order to verify the identity of the applicant and the authenticity of the request, except for requests to cancel commercial communications, for which the simple request will suffice.

You can find more information about your rights and model forms on the website of the national control authority, Spanish Agency for Data Protection, hereinafter, AEPD,

Can I withdraw the consent?

You have the possibility and the right to withdraw the consent for any specific purpose granted at the time, without affecting the legality of the treatment based on the consent prior to its withdrawal.

Where can I claim in case I consider that my data is not treated correctly?

If any data subject considers that their data is not treated correctly by LEGRAND GROUP ESPAÑA, S.LYou can send your complaints to the e-mail address and if you also consider it appropriate to the corresponding data protection authority, the AEPD being the one indicated in Spain,

Security and update of your personal data

In order to safeguard the security of your personal data, we inform you that LEGRAND GROUP ESPAÑA, S.L has taken all necessary technical and organizational measures to guarantee the security of the personal data provided. All this to avoid alteration, loss, and / or treatments or unauthorized access, as required by the regulations, although absolute security does not exist.

It is important that, in order for us to keep your personal information updated, you inform us whenever there is a change in them.


LEGRAND GROUP ESPAÑA, S.L informs you that your data will be treated with the utmost zeal and confidentiality by all personnel involved in any of the phases of treatment.

Request detailed information now

Would you like to learn more about our products and solutions? Our trained service team at the NEAT headquarters and our regional contact persons will be happy to assist you. Together with you, we analyze your requirements and develop a solution that fits your needs exactly. Please call us today and make an appointment!

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