NOVO Family

NOVO is the new and most advanced digital carephone from Legrand Care. NOVO is a highly advanced hub with fully digital interfaces ready to operate in today’s as well as tomorrow’s telecare and e-health services.

A complete new concept that brings telecare a step further. With NOVO, the connectivity, the sense of comfort and security have been brought together with a great modern design to fit in every housing environment.

The SMILE transmitter and the Care Management Portal CMP save more time to provide the user with a higher quality of care.

Reliable connection to all networks

The NOVO family offers an optimal connection for every need and every network and is always based on the standardised and secure SCAIP protocol for digital models.

There are currently three hardware variants on the market, which differ in the channels available for alarms and communications with the outside world.

All variants have the possibility to connect to 2G, 3G and 4G mobile networks and have the possibility to use the 4G network for voice transmission without the need to access 2G or 3G networks (VoLTE technology).

Depending on the variant, at least a second communication channel is added to the mobile networks:

• PSTN/4G adds an analogue telephone line interface (RJ11) for connection to traditional telephony networks.
• IP/4G VoLTE adds an ethernet/LAN interface for connection to IP data networks.
• IP/4G WB also adds the ethernet/LAN interface and WiFi for both connecting other devices to the NOVO and connecting the NOVO to a WiFi network. This variant also has BluetoothTM Low Energy.

Advantages of the NOVO family

• Always supervised.
• Remote configuration, reducing costs and speeding deployment time.
• Firmware updates via WiFi, Ethernet, 3G and/or 4G (depending on model), installer visit not required. Saving money.
• Continuously updated with latest functionality, now and in the future. Optimizing service provider’s work and allowing them to focus on the care service.
• Constant online monitoring allows personnel to plan the work out from any given situation as the operation of the unit is known at all times.
• Event and alarm log stored for greater security and to follow up operation and performance in the service.
• Virtual alarms information created by online supervision, identifying units with connectivity problems or technical failure. Redundant supervision if user alarm fails to reach the monitoring center.
• VoIP transmits voice over Ethernet, WiFi, 3G or 4G connections.
• VoLTE transmits voice over 4G connections.