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CMP

Care Management Portal
  • Always connected
  • Always up to date
  • Full control of all devices
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CMP

More overview, less effort

With the web-based Care Management Portal (CMP) you can manage your NOVO devices at any time and from anywhere and efficiently program them via remote configuration.

Features and functions

  • Overview of all technical alarms and events as well as detailed alarm and event history
  • E-mail notification in the event of a fault or technical message
  • Local programming via USB interface on the PC
  • Individual programming via CMP
  • Monitoring the house emergency call devices in real time
  • Online / offline display and device status
  • Redundant and independent monitoring of the installed base, even in case of power failure
  • Overview of failures or status of the devices
  • Automatic firmware updates and convenient remote configuration
  • Manageable user administration and rights
  • NEAT API - Terms and Conditions here
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With the Care Management Portal (CMP), NEAT has created a further, decisive building block for NEAT's digital home emergency call service. With this web-based tool, NOVO can be clearly administered at any time and from anywhere, and efficiently programmed via remote configuration. New options for monitoring and evaluating data also allow you to optimize workflows cost-efficiently.

Your employees in the emergency call center and in the nursing service are relieved considerably and can concentrate more on their essential tasks. No local installation is required for CMP, so the portal is always up to date.

GOLD, PREMIUM, BASIC: the right CMP package for everyone

Overview of alarm management

Overview of all technical alarms and events

Alarm history with detailed information about the alarm

E-mail notification in the event of a fault or technical message

Versatile programming options

Local programming via USB interface on PC (offline, without CMP)

Automatic installation and programming during installation

Individual programming via CMP

Complete control and new possibilities for radio accessories

Gapless device monitoring

Devices monitoring in real time

Online / offline display and device status

Redundant and independent monitoring of the installed base

Overview of failures or status of the devices

Uninterrupted monitoring even in case of power failure (2 - 12 days)

Simple device management

Automatic firmware updates and convenient remote configuration

Manageable user administration and rights management

Access from PC, tablet or smartphone

Technical Data

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Would you like to learn more about our products and solutions? Our trained service team at the NEAT headquarters and our regional contact persons will be happy to assist you. Together with you, we analyze your requirements and develop a solution that fits your needs exactly. Please call us today and make an appointment!

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