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Legrand Care has been part of a webinar focused on helping professionals in the healthcare sector to make the right choice of technological tools in the digital transformation process.
This webinar was attended by Miguel Angel Valero, professor at the Polytechnic University of Madrid, Íñigo Ruiz Cossío, Product and Marketing Director at Legrand Care, Ana María Gómez Martín, Head of Strategy at Paradigma Digital and Gonzalo Castellanos, Sales Director for Southern Europe, and America at Legrand Care, who moderated the debate.
The debate began by highlighting that technological changes are currently taking place at breakneck speed, which sometimes makes it difficult to achieve an appropriate combination of the three most important variables that a person-centred technology must provide: safety, efficiency, and durability.
In this sense, Valero pointed out that "the fundamental key to making the right investment in assistive technology is that it should be a person-centred technology, a friendly, accessible technology, which does not invade the user's home, but rather facilitates a connection with the environment, allows them to live independently and makes them feel more autonomous, more accompanied and more proactive in their daily lives".
For his part, Gómez indicated that "to achieve a digital transformation, it is important that the technology chosen improves the user experience, is multichannel, and includes data intelligence".
Throughout the debate, emphasis was placed on the need to define the objectives set when innovating in assistive technology.
Along these lines, Ruiz explained that if the objectives are not clearly defined, "there is a risk of over-dimensioning; it is essential that everything we install around the user has a meaning so that they do not feel invaded and watched, it must be a safe and accessible technology".
The debate also made it clear that digital transformation requires collaboration between public and private services.
"We need to promote working groups where public administration, the third sector, industry, and service providers can achieve a constructive, sincere and trusting dialogue to avoid different rhythms and lack of coordination," Castellanos concluded.
